There are three options to help repair your Hunter Douglas roller shades.
Your best choice is to contact the dealer that originally sold you the roller shades. The original dealer can quickly order a replacement part, help you repair the product, and provide you details of the product warranty. Dealer service fees and shipping charges will apply.
Don't Know Your Original Dealer
We have a network of dealers who can help. Dealer service fees and shipping charges will apply.
Depending on the product age, a self-repair may be possible.
For additional assistance contact customer support at (800) 789-0331 or view our help site below.